Oct 2, 2009

Customer Support, Live Agent Help, Web Data Extraction - Softwares


Fast, simple, and effective solution.
Intuitive Helpdesk, Customer Support Center Software & Email Management

Language: PHP
Platforms: Linux, *BSD, Unix, Windows

Very intuitive and easy to use
Productive Email and Communication Management
Enables support staff collaboration

Unlimited email accounts and agents
Easy track of past communication
Emails organization

Buy and download Customer Support Center Software!


Online Live Agent Help Software

Provide online answers and information to your Website visitors.

It is operated online by login and password, and Live Support can be managed from anywhere.

Personal assistance helps customers make purchasing decisions by providing instant answers and information. Live chat will increase your sales.

Flexible Web-Based Chat Live. All you need is a Javascript enabled browser to use it. There is no software to install on your desktop.

Features Overview:
- Online/Offline Status
- Online/Offlline Messaging System
- Sound and Visual Alerts
- Multiple Operators in Single Chat
- Multiple Simultaneous Chat Conversations
- Chat History with Search Function
- Watch Visitor in Real-Time
- Live Referring Source Tracking
- Customizable Look & Feel

Free updates that will be added to LiveAgent soon:
- Canned Replies
- Chat transfer between operators
- Proactive chat invitation
- GeoIP location indentification
- Customizable survey on departure
- Send file feature

Buy Live Agent Software directly from provider, here!


Do you need a Web data wrapper?
Web Data Extraction Software

All data are on net, but to gather and format them in desired way is a hard work. This data extraction software comes with ability to retrieve data from web, transform them and transfer them in desired way to websites, xml files, databases, spreadsheets etc. It has the ability to extract data from various resources.

Live Miner automatically extract structured information from unstructured or semi-structured web data sources: Financial Data, Real Estate Data, Product Pricing Data, Duplicate an online database, Dynamic Web Content, Create Innovative New Services, Sales Leads, Capture Dating Site Info, Capture Auction Info, Capture Job Postings from Online Job Websites etc.